If the product is still under warranty period after purchasing, you may submit a warranty claim form on Warranty claim – Ushi Malaysia. Meantime, please kindly prepare the relevant documents such as the receipt and the photo of damaged goods for evidence prove. We will contact you as soon as possible.

Yes, there is a delivery fee charges depending on your shipping location. For more details, please refer to our Shipping Policy

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You may track your order at “My Account” page.

You may change your shipping address at your “My Account” page. Else, you may change your shipping address upon checkout.

Concurrently, you are not able to change delivery option. However, we promise you that our delivery will take a good care for your products.

Yes, you may buy different brand products at one time. However, we will separate the delivery for each brand of product.

You may use your promo code upon checkout session.

Concurrently, we only support 3 type of payment option which are Credit/Debit card, FPX payment, and Grab Pay.

No. You need an account to purchase our product. You may register an account upon checkout session.

Concurrently, we are not support for Touch N Go E-Wallet.

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